- I went to the site and there was no price obvious for actually buying a Niagara. Hidden prices always set off my alarm bells.
- I might blog about it, but not if I have to. Smart companies who want me to write about their products (Cenqua, SyncRO Soft Ltd, Addison-Wesley) send me full, uncrippled versions of their products without me even asking. OK. I realize the economics are a little different for hardware than software and books. You do have a much higher incremental cost, so you might not want to spam the world with free boxes; and perhaps I’m not quite your target audience; but it’s still true that if I have to send it back after 60 days, I’m not even going to ask for a unit. I want to evaluate something at my own pace.
- There was five pages of complicated legalese in a PDF, none of which I have to bother with if I go down the street to buy a whitebox PC and install Linux instead.
Consequently you lost the sale. More accurately, you lost the opportunity to try to sell me a box. Better luck next time.