The Cafes » User Interface

Here’s another example of confirmations that shouldn’t happen:

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Here’s a red error message Eclipse popped up on my screen today:

There are a lot of things to complain about here, but the main one is not obvious from a static screenshot (though it turns out a static screenshot has exactly the problem):

The message cannot be copied.
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I have two 23″ monitors on my desktop at work, and have worked that way for about three years now (aside from a brief flirtation with a single 30″ monitor in California). On Windows and Linux this is an incredibly productive setup. I can have a full screen IDE open on one and a full-screen web browser open in the other. The web browser gives me a huge reference library and easy access to a lot of apps including e-mail, calendar, and more, and the IDE lets me do my work. I can easily switch back and forth between them to surf or edit. It’s a smooth and fluid workflow. Even a single monitor twice the size doesn’t work as well since you can’t easily organize the two applications on the screen.

I’m a programmer but the same is true for anyone who works primarily in one large application. For instance, for designers it might be Photoshop or QuarkXPress. For writers it may be Microsoft Word. For business folks it could be Excel. We all need a web browser open and we all need our main productivity app. On Windows and Linux these days, this just works. You plug-in two monitors. You open two apps. You move between them as you feel like it, and do your work. This is what it looks like:

On the Mac, however, it doesn’t work. The Mac, which was perhaps the first platform to support multiple monitors, certainly the first consumer platform, a two monitor setup looks like this:

Do you see the difference?
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Sometimes I still feel like we’re in 1982 when it comes to really basic things like turning off a computer. Why do we have to select shutdown from a menu? Why do we have to carefully save each open file? Why don’t programs stop when we tell them to? (Time Machine has now been spinning for hours, and won’t stop even though I’ve told it to.) Why is this so much more complex than it needs to be?

In the future, here’s how shutdown should work:

1. You flip the power switch.

That’s it. No shutdown menu item. No wait for the system to hibernate. No opportunity for applications to save data. Nothing.
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Need more proof that monopolies are bad business? Just try to pay a utility bill online sometime. I have just gotten through attempting to pay my cable, gas, and electric bills online. Exactly none of them offered what I would consider a minimally competent site. The exact problems varied, but there was one that was common across the three. Every single one required registration before they’d take my money:

By contrast, non-monopoly sites like Office Depot have long since learned that registration is an optional step they shouldn’t let get in the way of completing a sale. But the utility companies? Either they hire developers who are distinctly behind the state of the art, or they just don’t care because you have to pay them, or both.
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